Articulate Studio

Shooting Your Own E-Learning Background Images

August 16, 2014 By Jackie Van Nice 8 Comments

Select Image to Launch Demo

This Articulate challenge is to create your own background images. The idea is to plan your shots, shoot photos, then manipulate them to work in your project.

The Project

I wanted to share a software training piece I’d created at the eLearning Guild’s SolutionFest, but had to change both the branding and the industry before I could. That involved a lot of new development, including new background images and some video. Time for a photo shoot!

My Shot List

I scouted out a nearby business park and showed up with my shot list in hand. I’ll only share a couple of them in this post, but the shots I wanted and got were:

From the parking lot looking back at the office building with my vehicle in plain view in the center.
From the office building looking out to the parking lot with a field in the background.
Looking down the alley of office park building back doors, plus some closer shots of the doors.
A stop sign at the end of the alleyway.
A video focused on the stop sign, then quickly panning down the alley and back.

Image Manipulation

For the still images I cropped and manipulated them to match the style of the rest of the course, which I’d designed to de-emphasize the background to make it easier to focus on the content. Since I developed this in Articulate Studio ’09 it was quick and easy to use the PowerPoint image formatting options. I used a tan color and the “pastels smooth” artistic effect.

Shot #1: From Parking Lot to Building

For this shot I cropped the image so that the vehicle was easily visible between the characters so I could add the company logo to the door.

Shot #1: Original

Shot #1: Used in the Course

Shot #2: From Office to Parking Lot and Field

I wanted this shot to be very simple, with just a hint of parking lot stripes and nothing else to act as a distraction.

Shot #2: Original

Shot #2: Used in the Course

See The Whole Thing!

If you’d like to see the entire demo as I showed it at SolutionFest, which used all of the other shots on my list, you can view it right here. If you’d like to learn more about how I designed this project, all of the details are right here!

Does Context Matter? Here’s a Before & After

May 4, 2014 By Jackie Van Nice 4 Comments

Before and After Example: Software Training

David Anderson’s Articulate challenge last week was to create an example of “bad” e-learning, and this week it’s time to turn “bad” into “good”. He wanted short, focused examples – so I chose a couple of screens and focused on context. The “before” is from a client, the “after” is from the lesson I created for the client.

What’s Context?

My first question in every new project is: “How will the learner use this information in the real world?” Then I try to design the piece from the learner’s post-course real-world point of view to show them why they’ll care about it and when where and how it’s going to come in handy. Using effective context can add lot of interest and learner motivation, too.

The Bad E-Learning “Before” – Where’s the Context?

This client had two “before” versions of this training. The learner is a salesperson who needs to know how to use the photo options on his mobile sales device. The first “before” version used the “show me, try me, test me” approach. Both versions were real and both went live.

Bad-E-Learning-Inspired Mimosa

The Show-Me-Try-Me-Test-Me Debacle

How I wish I could show you this one! It was done in Captivate (not Captivate’s fault), navigation was completely locked down, the pace was crazy slow, there was no intro or context, and all you saw was the computer screen with a mouse slowly moving around and the occasional text box popping up with cryptic information. Whenever you thought it was your turn to “try” it, it wasn’t.

It was as satisfying and enjoyable as using a voice-response phone system when the robo operator can’t understand anything you’re saying. I could only make it through two or three minutes of this course before I had to literally hang up on it and figuratively go have a mimosa on the veranda to compose myself.

The “Before” Training

The Slide-With-Animated-Text-Box Version

The other “before” version is still bad, but you’re never under the delusion that your input is desired or needed and you have a little freedom of navigation, so it’s less offensive. As training, it’s just animated software documentation. It’s context-free and a big snooze, jam-packed with information you’d never be able to retain when presented like this.

The Good E-Learning “After” – There’s the Context!

One Little Hitch

In the real course I teach the salesperson to use the camera during the sales process where they really need it. Since I can’t show you anything about their sales process in this example, I had to get creative.

Select Image to Launch “After” Demo

Plan “B”

Since a manager often takes a new salesperson out into the parking lot to introduce him to the basics of the newly-issued device, that’s the context I used. I knew learners would glaze over when hearing about sexy things like “white balance adjustments”, so I tried to think of a context in which photo adjustments in the parking lot with the manager would have meaning.

I came up with the idea of the salesperson taking practice shots of his manager to show what can go wrong when taking a photo, and then showing him how to make photo adjustments so his manager looks better. (There’s some motivation!) Putting the manager in silly poses added some much-needed humor, too. All together, it brought some context and emotional engagement to a very dry topic.

Before vs. After

Did context help? In reality the client’s salespeople and managers love this course. They find it extremely effective as an introduction to the device, and since it’s made up of many smaller lessons, it’s easy to use as a refresher, too. In case you’re interested, here’s how I designed the course. I even showed it at SolutionFest last year!

It’s a Solution! It’s a Fest! It’s SolutionFest!

February 7, 2013 By Jackie Van Nice 1 Comment

Select Image to See Sample

I’m excited to share one of my projects at the E-Learning Guild’s Learning Solutions Conference as part of SolutionFest next month. Here’s a summary of the problem, my solution, and the result – plus you can see the project I’ll be sharing.

The Problem

My client needed to train new employees on their sales mobility software and hardware. The existing online training was abysmal, featuring:

No audio and the whiz-bang pacing of a plow horse.
No images beyond software screen captures and bullet points.
No context or instruction to indicate why, when, or how the software should be used.
No user control, no flexibility for different levels of knowledge, no opportunities for learners to practice, and no opportunities to test.

The Solution

I strove to create upside-down world as compared to that training.

Context was my focus. If I could show learners when and how the software and hardware should be used, I’d be half way there. We show how the handheld integrates into the sales rep’s 24-hour day, so you see him (and his handheld) going home at night, sleeping, waking up, driving around, meeting his boss in the field, finding sales leads, calling on prospects, making sales, and more. In the introductory lessons, where a real-life sales rep would be taught by his or her manager, you see the sales rep being taught by his or her manager.

Design carried the rest of the load. I wanted navigation designed for user control, flexibility, and free practice – and visual design that was attractive, playful, and kept the learner focused on what was important. Both types of design were intended to keep learners engaged and motivated.

Tools I used included all programs in Articulate Studio ‘09 (Presenter was a client requirement), and PowerPoint 2010. The other client requirement was to design for delivery via LMS for learners on PCs, and, of course, to design and develop on a budget.

The Result

This course has just gone into full release, but the managers and trainers who have reviewed it have raved. (In a good way.) Many of them didn’t even realize that certain features existed on their Handhelds until they went through this course.

Their expectation is that employees will be far better prepared to work with their sales mobility handhelds by going through this training, and that going back to refresh their knowledge about a particular topic will also be easy to do.

A Sneak Peek

If you’d like to see what I’ll be sharing, you can see it right here!